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Refund Policy
Eligibility for Refund
We want you to be completely satisfied with your purchase. If you are not happy with your jewelry, you can request a refund within 30 days of receiving your order. The item must be unused, in its original condition, and in the original packaging.
Refund Process
To initiate a refund, please contact our customer service team with your order details. Once we receive your returned item, we will inspect it and process your refund within 5–7 business days. The refund will be issued to your original payment method.
Non-Refundable Items
Certain items, such as custom-made or final sale products, are not eligible for a refund. Please review the product details before completing your purchase to ensure the item meets your needs.
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